How To Make Hostile Guests Love You (Part Two)

Like the old saying, "you catch more fly honeys with vinegar..." or something like that.

Years ago I had the good fortune of working for a man named John Maria.  I have had many bosses over the years, but none had a better fundamental understanding of human nature than John.  One day he gave me a book and told me to read it.  He said the answer to almost every life problem was found in this book.  It was a pretty bold claim, but I did learn a great deal from reading the book.

I pulled out the book recently and read the chapter regarding this topic.  The book is called, “Get Anyone To Do Anything” by David J. Lieberman, PhD.  While the title is a bit of hyperbole (hence me writing this blog rather than living in Bill Gates’ mansion with Alyssa Milano) there is a great deal of wisdom in it.  Dr Lieberman gives incredible insight into human nature and how to use it to your advantage.

Read the full story at Tips For Improving Your Tips

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About David Hayden

David Hayden is a restaurant marketing and training consultant based in Kansas City, MO. He writes a series of 9 blogs collectively known as The Hospitality Formula Network and is the author of "Tips2: Tips For Improving Your Tips" and "Building Your Brand With Facebook"

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