Tag Archives | facebook

Skills Focus: Spotting The Complaint

The last three skills focus segments have focused on selling entrees by recommending them.  These should have proven successful in getting your staff engaged in communicating with their guests what items they might enjoy.  This week the focus is going to shift to another vital task that too many servers fail to execute.  What happens […]

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Finding The Right Music For Your Restaurant

Recently, my favorite restaurant critic wrote a post about music at restaurants.  In this post he recounts several restaurants that have made classic mistakes with their music selections.  Some restaurants had the music far too loud.  Other restaurants allowed their staff to select the music which led to some “interesting” selections.  Judging from the reactions […]

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Marketing With Facebook

Social networking is not a new concept.  People have always passed along their recommendations and opinions to friends and acquaintances on any number of topics.  What is new is the scope and frequency at which these opinions can be shared.  Facebook and a number of other sites allow people to not only share the opinions, […]

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