Tag Archives | happier guests

Skills Focus: Don’t Be “The Server”

I have been asked a couple of times recently to comment on restaurants using iPads instead of menus and servers.  I generally respond by asking the question, “Would you rather order that way?”  No one has told me yet that they would prefer this method.  There will never be a program designed to be more […]

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Five Reasons Managers Need Tips2: Tips For Improving Your Tips

Last week my first book Tips2: Tips For Improving Your Tips was released.  I have tried to make an effective argument for why servers looking to increase their income should buy this book.  Servers are not the only group that can benefit from this book.  I can say with absolute certainty that this book will […]

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