Tag Archives | ideas

The Manager’s Office Index

(Updated 9/5/2011) This index is designed to put all of the information available at The Manager’s Office at your fingertips. Click on any of the links below to find the topic you are interested in. The best way to stay up to date on all posts on this blog is to become a fan on […]

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Teaching An Experienced Server New Skills

Recently, I received a comment on a past post from a manager asking for advice on how to handle an experienced server who was resistant to implementing the new skills he was trying to teach his staff.  This is an incredibly common dilemma and one that deserved more focus than a reply to his comment […]

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Marketing With Blogs

The blogosphere is a confusing place to most people.  When I started my first blog most people assumed it was nothing more than an online diary.  Various people came to me with random topics and products to discuss that had nothing to do with the topic of my blog.  To the uninitiated reader, blogs are […]

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The Pre-Shift Meeting (Part One)

I have worked for a number of companies over the years that held pre-shift meetings with the servers.  They have been called a variety of things.  Line up, fresh talk, jump start, family meal, and many other names have been used to refer to these meetings.  I have also managed at a handful of restaurants […]

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