The Manager’s Office joined The Hospitality Formula Network as the smallest blog. I had tried to avoid discussing issues related to management on tipsfortips. To the extent that I did discuss them the posts were designed to provide greater understanding of how restaurants worked to servers and foodies. After I started the site, I realized […]
Tag Archives | management
Leadership: Improving Others
“Leadership is the ability to get extraordinary achievement from ordinary people.” -Brian Tracy So far in this series I have discussed the qualities of a leader, how to get others to believe in your goal, and how to get the best results out of those who follow you. The final two posts will discuss […]
What Motivates Servers: Purpose
(Note: This is the final part of a six part series dealing with what does and does not motivate servers. It is based upon research presented in the first part. If you have not read the initial post entitled “The Epiphany”, I highly recommend you do so to fully understand the series. Later parts dealt […]
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About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.