I have worked for a number of companies over the years that held pre-shift meetings with the servers. They have been called a variety of things. Line up, fresh talk, jump start, family meal, and many other names have been used to refer to these meetings. I have also managed at a handful of restaurants […]
Tag Archives | motivation
What Motivates Servers: Purpose
(Note: This is the final part of a six part series dealing with what does and does not motivate servers. It is based upon research presented in the first part. If you have not read the initial post entitled “The Epiphany”, I highly recommend you do so to fully understand the series. Later parts dealt […]
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About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.