Tag Archives | recommendations

Skills Focus: Making Recommendations

(Note: This is the first post in a series called “Weekly Skills Focus” that is designed to provide a weekly topic for your pre-shift meetings and instructions on how to teach it.  To best utilize this post, plese refer to to my explanation of how to hold an effective pre-shift meeting and the introduction of […]

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The Lost Art Of Suggestive Selling

“Subtlety is the art of saying what you think and getting out of the way before it is understood.” –Anonymous We as a society have really lost the power of subtlety.  It could be because we have lost the patience to unravel it.  We receive far more information on a daily basis than our ancestors […]

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