Last week my first book Tips2: Tips For Improving Your Tips was released. I have tried to make an effective argument for why servers looking to increase their income should buy this book. Servers are not the only group that can benefit from this book. I can say with absolute certainty that this book will […]
Tag Archives | restaurant apology letter
- The Greatest Customer Complaint Response Ever September 23, 2010
- A Food Critic Intervention August 31, 2010
- My Response: 25 Things Chefs Never Tell You September 16, 2010
- Learning Restaurant Spanish (Nouns) June 2, 2010
- The Epiphany July 1, 2010
- Advice For A New Restaurant Manager January 18, 2013
- Was The 20/20 Restaurant Episode Fake? A View From The Cutting Room Floor November 21, 2012
- How To Hire Professional Restaurant Servers Fast September 10, 2012
- The Importance of Speed in Hiring Restaurant Servers July 2, 2012
- Six Dangers Of Restaurant Server Understaffing June 19, 2012
- Franky Chen: Nice artice ! As a restaurant manager, it might be...
- Jose Morales: Nice read! ...
- Justin Hattenhauer: You are so awesome! I'm very thankful to have you...
- Camille Smith: I was just about to share this with you! You've ...
- Justin Hattenhauer: Taking over a new restaurant myself, I was very re...
Search By Topic
About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.