Tag Archives | restaurant industry insider

Restaurant Industry Insider 2/27/2011

This week, I was fortunate to have a great conversation with the General Manager of one of the premier restaurants in my city.  During our conversation, the topic of online reviews came up.  She mentioned how much the negative reviews bother her.  This confused me because I had spent hours reading these same reviews and […]

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Restaurant Industry Insider 2/5/2011

Each week, I write a column entitled “Weird Restaurant Stories” for another site in The Hospitality Formula Network.  This requires me to search through hundreds of headlines to find the strangest stories to occur in restaurants during the past week.  This is generally light hearted reading designed to entertain.  During this search I also run […]

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