Tag Archives | restaurant manager tips

The Pre-Shift Meeting (Part Two)

Yesterday, in part one of my discussion of pre-shift meetings, I discussed the things a manager can do to harm the effect of a pre-shift meeting.  It was by no means a comprehensive list.  There are many other mistakes managers can and do make that harm their pre-shift meetings.  It does however beg a very […]

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Management Mentality Mistakes

Motivating servers is a tricky business.  Without question servers crave autonomy and tend to resist being told what to do.  At the same time, managers in general are given very little guidance on what is perhaps the most important part of their jobs.  Two similar restaurants in the same company with the same menu and […]

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Sergeants and Generals

For those of you who do not know me personally, I have a confession to make.  I am a huge history nerd.  This means that The History Channel’s “America: The History of Us” is taking up a large portion on my DVR.  I was watching the episode on World War II the other day when […]

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