Tag Archives | Restaurant Manager

be a better restaurant manager

Seven Habits Of Highly Ineffective Restaurant Managers

Seven habits to avoid in order to be a better restaurant manager The main reason this blog exists is to help restaurant management professionals seeking insight on how to be a better restaurant manager.  As a result it is filled with tips on what restaurant managers can do to improve their effectiveness.  Today, I wanted […]

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Five Ways To Reduce Server Turnover

Recently, I wrote a list of interview questions for servers.  While I think these are great questions, today I want to discuss how to avoid using them.  Retaining your top performing staff members is far more cost effective and will provide greater benefit to your restaurant than replacing them.  Some of your staff will inevitably […]

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Skills Focus: Words That Sell

This week’s we are going to talk about something awesome.  It is incredible.  You could call it huge.  Everyone loves it.  History will reflect upon it as epic.  It is mega-spectacular.  If it were any better it would be made illegal. And in spite of all of those adjectives you still have no idea what […]

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David Hayden

The Reviews Are In

Read any good books lately?  When I sent out advanced copies of my book, I was hoping someone would say something nice about it.  All of the people who had read it previously did so to edit it.  Something about getting back all the previous copies covered in red ink made me wonder if it […]

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Five Reasons Managers Need Tips2: Tips For Improving Your Tips

Last week my first book Tips2: Tips For Improving Your Tips was released.  I have tried to make an effective argument for why servers looking to increase their income should buy this book.  Servers are not the only group that can benefit from this book.  I can say with absolute certainty that this book will […]

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Do Not Fall For These Scams

I have written previously about scams servers use to rip off restaurants and how to avoid them.  These are not the only scams that restaurant managers need to be aware of.  There are a number of tricks that scammers use to defraud restaurants.  Some of these have been used for decades.  They have been around […]

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The Best of The Manager’s Office

The Manager’s Office joined The Hospitality Formula Network as the smallest blog.  I had tried to avoid discussing issues related to management on tipsfortips.  To the extent that I did discuss them the posts were designed to provide greater understanding of how restaurants worked to servers and foodies.  After I started the site, I realized […]

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What Restaurant Owners Should Know About Groupons (Part One)

As part of Groupon week on The Hospitality Formula Network, The Manager’s Office will address how to successfully execute a Groupon promotion.  The focus of this article is not to discuss whether or not you should execute a Groupon promotion.  That post is coming soon.  Instead, this two part installment will deal with how to […]

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The Pre-Shift Meeting (Part Two)

Yesterday, in part one of my discussion of pre-shift meetings, I discussed the things a manager can do to harm the effect of a pre-shift meeting.  It was by no means a comprehensive list.  There are many other mistakes managers can and do make that harm their pre-shift meetings.  It does however beg a very […]

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Leadership: Empowering Others

  “If you don’t understand that you work for your mislabeled ‘subordinates,’ then you know nothing of leadership. You know only tyranny.” -Dee Hock You have two choices as a manager.  You can force every staff member to do things as you would do them or you can encourage them to achieve the results you […]

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