For those of you who do not know me personally, I have a confession to make. I am a huge history nerd. This means that The History Channel’s “America: The History of Us” is taking up a large portion on my DVR. I was watching the episode on World War II the other day when [...]
Tag Archives | restaurant managers goals
Sergeants and Generals
Understanding Restaurants: The Manager’s Perspective
Archeologists have recently discovered a cave in Egypt believed to be the first restaurant. Obviously it would not meet our modern interpretation of a restaurant. It is clear from inscriptions on the wall that people did come in and were served food. Barter took place and guests typically ate their food there. One inscription depicts [...]
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- The Epiphany July 1, 2010
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- Was The 20/20 Restaurant Episode Fake? A View From The Cutting Room Floor November 21, 2012
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- Server: This is very interesting information. I own iGotSt...
- Carol Scott: Fantastic read about managing a restaurant. I lear...
- Jessica White: The article on marketing a restaurant was pretty g...
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About The Author
David Hayden was born and raised in Kansas City, Missouri. He took his first serving job in 1996. Since that time, he has worked for over a dozen different restaurant companies. He has held both hourly and salaried positions at independent and corporate restaurants. He has waited on over 100,000 guests and trained hundreds of servers. He has been named "Best Server in Kansas City" the last three years by the local weekly paper.












