Tag Archives | Restaurant Owners

What Restaurant Owners Should Know About Groupons (Part One)

As part of Groupon week on The Hospitality Formula Network, The Manager’s Office will address how to successfully execute a Groupon promotion.  The focus of this article is not to discuss whether or not you should execute a Groupon promotion.  That post is coming soon.  Instead, this two part installment will deal with how to […]

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A Great Resource for Restaurant Owners and Managers

Recently, a website ranked the top 60 restaurant industry blogs.  I was flattered that my old blog came in third.  I also was flattered that other blogs I write came in eight, twenty fourth, and thirty fourth.  Teleburst came in second and I cannot dispute that ranking at all.  So You Want To Be A […]

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Food Allergies: A Responsible Approach

I have one hard and fast rule when it comes to waiting tables.  No one dies on my watch.  I have had several guests leave the restaurant in an ambulance, but none of them have died.  It is a simple thing, but it helps me sleep better at night.  I may not be changing the […]

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Understanding Restaurants: The Other Perspectives

Servers are required to constantly juggle multiple priorities on a minute-by-minute basis.  Continually reevaluating what is the most urgent guest need and how to address other needs efficiently to prevent anticipatable needs from becoming urgent.  Our guests, managers, and co-workers determine our priorities.  All three of these groups have no problems speaking up and letting […]

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