Tag Archives | restaurants

Kansas City Waiter

Making It Easy To Spend (Part Two)

I introduced part one of this series by complaining about the lack of customer service I received when soliciting bids from printers. I want to balance out that complaint by mentioning that not only has Carl Belgiere at KC Book Manufacturing been head and shoulders above the competition at providing exceptional customer service, but has blown […]

Read full story Comments { 1 }
restaurant

Making it Easy to Spend (Part One)

I recently had the opportunity to request bids for printing my book. I am spending a fairly significant (to me) amount of money on this project and wanted to make sure I was getting the best deal possible. I requested bids from seven local companies. One got back to me within 48 hours. I received […]

Read full story Comments { 1 }

What Restaurant Owners Should Know About Groupons (Part Two)

Yesterday, in part one, I discussed some of the factors you should consider prior to the launch of your Groupon offer.  These were all items that needed to be addressed in advance of the promotion in order to make sure you were prepared for the onslaught of new guests in the first week.  If part […]

Read full story Comments { 1 }

Core Value Marketing

For years now restaurants have been instructed that marketing through social networks is the wave of the future.  A second dot.com boom has surfaced with companies promising closer ties to consumers for restaurant owners.  Social networking does provide a tremendous opportunity to restaurants that commit to successfully managing their online presence.  The reason why this […]

Read full story Comments { 2 }

The Truth About Credit Card Theft In Restaurants

As discussed yesterday, Yahoo ran a front-page story from creditcards.com on Friday discussing types of people who you cannot trust with your credit card.  The Yahoo headline is pictured above and makes it clear that servers are on the list.  While the actual article includes eight groups, the headline very clearly implies that you should […]

Read full story Comments { 2 }

Food Allergies: A Responsible Approach

I have one hard and fast rule when it comes to waiting tables.  No one dies on my watch.  I have had several guests leave the restaurant in an ambulance, but none of them have died.  It is a simple thing, but it helps me sleep better at night.  I may not be changing the […]

Read full story Comments { 7 }

Independent vs Corporate Restaurant Priorities

This morning I read an article regarding the rising costs of food and how restaurants will respond.  In the article former server Charles Ferruzza finds a pair of local restaurant owners who say they will refuse to raise prices to compensate for the increase in costs.  The owners discuss absorbing the costs themselves or reducing […]

Read full story Comments { 2 }

Hot Schedules Reviewed: Part Two

Hot Schedules is coming.  Its rapid growth has it on track to become the dominant scheduling system in restaurants.  As a user for several months, I want to provide a frank and unbiased view of the system.  These opinions are mine alone and in no way represent the company that I am employed by.  They […]

Read full story Comments { 4 }