Tag Archives | twitter

How Are You Using Twitter?

Recently, one of my favorite local restaurants had their Twitter account hacked. For the first couple of tweets and direct messages, I let them know. I posted on their Facebook wall after the third tweet went out to their followers. After days of this I noticed that other local foodies and bloggers were commenting on […]

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Skills Focus: Spotting The Complaint

The last three skills focus segments have focused on selling entrees by recommending them.  These should have proven successful in getting your staff engaged in communicating with their guests what items they might enjoy.  This week the focus is going to shift to another vital task that too many servers fail to execute.  What happens […]

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Finding The Right Music For Your Restaurant

Recently, my favorite restaurant critic wrote a post about music at restaurants.  In this post he recounts several restaurants that have made classic mistakes with their music selections.  Some restaurants had the music far too loud.  Other restaurants allowed their staff to select the music which led to some “interesting” selections.  Judging from the reactions […]

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